Privacy Policy

The BBQ Chef Inc., respects your privacy.  This Privacy Policy describes how the company collects, uses, maintains, discloses, and protects your personal information when you visit or make a purchase on the site.  This Privacy Policy was last amended on March 31, 2021.

This Privacy Policy applies only to our online activities and is valid for visitors to our website, www.bbqsmokebox.com with regards to the information that they shared and/or collect in The BBQ Chef. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By accessing or using the Company’s website located at www.bbqsmokebox.com, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The Company collects certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

When you leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  An Anonymized string created from your email address (also called a hash) may be provided to Gravatar service to see if you are using it.  The Gravatar service privacy policy is available here;  https://automattic.com/privacy/.  After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.  Visitors to the website can download and extract any location data from images on the website.

Using Personal Information

We use your personal information to provide our services to you. This includes:  

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Keep you updated on our new products, services, and offers
  • Communicate with you for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Cookies and Web Beacons

Like any other website, The BBQ Chef uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.  You can also request that we erase any personal data we hold about you.  This does not include any data we are obliged to keep for administrative legal or security purposes.

If you leave a comment, the comment and it’s metadata are retained indefinitely.  This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register that register on our website (if any), we also store the personal information in their user profile.  All users can see, edit or delete their personal information at any time (except they cannot change their username).

The Site is not intended for individuals under the age of 13.  We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The BBQ Chef Inc. does not knowingly collect any Personal Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information.

Changes to the Privacy Policy

The Company reserves the right to make changes to this policy. Any changes to this policy will be posted.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below: